Terms and Conditions

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the “Agreement”) governs your use of this website, (the “Website”), Austhraa Motors Private Limited] (“Business Name”) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below.

Austhraa motors Private Limited reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Austhraa motors Private Limited will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions.

Austhraa motors Private Limited encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website.

I. PRODUCTS

Terms of Offer: This Website offers for sale certain products (the “Products”). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our (Austhraa Motors Private Limited) sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Austhraa motors Private Limited and its designated in house or third party call team(s).

Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations

You may use the opt out link found in any email solicitation that you may receive.
You may also choose to opt out, via sending your email address to: austhraamotors@gmail.com

Proprietary Rights: Austhraa motors Private Limited has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell, or redistribute any Product manufactured and/or distributed by Austhraa motors Private Limited. Austhraa motors Private Limited also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.

Sales Tax: If you purchase any Products, you will be responsible for paying any applicable sales tax

II. WEBSITE

Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about Electric Vehicles and General Automotive Information. Austhraa motors Private Limited does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Austhraa motors Private Limited does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies.

Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. Austhraa motors Private Limited] does not endorse the contents on any such third-party websites. Austhraa motors Private Limited is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website; Austhraa motors Private Limited is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will

abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property),
not interfere with or disrupt the use and enjoyment of the Website by other users,
not resell material on the Website,
not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and
not defame, harass, abuse, or disrupt other users of the Website License.

By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non-commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Austhraa motors Private Limited or the applicable third party (if third party content is at issue). Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Austhraa motors Private Limited a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world.

Austhraa motors Private Limited does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post Austhraa motors Private Limited is not liable for any damage or harm resulting from any posts by or interactions between users. Austhraa motors Private Limited reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Austhraa motors Private Limited deems objectionable.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. AUSTHRAA MOTORS PRIVATE LIMITED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. (“PRODUCTS” INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, AUSTHRAA MOTORS PRIVATE LIMITED MAKES NO WARRANTY, THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED. REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

IV. LIMITATION OF LIABILITY

AUSTHRAA MOTORS PRIVATE LIMITED ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.

AUSTHRAA MOTORS PRIVATE LIMITED WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.

V. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Austhraa motors Private Limited, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of

this Agreement or the breach of your warranties, representations and obligations under this Agreement;
the Website content or your use of the Website content;
the Products or your use of the Products (including Trial Products);
any intellectual property or other proprietary right of any person or entity;
your violation of any provision of this Agreement; or

When Austhraa motors Private Limited is threatened with suit or sued by a third party, Austhraa motors Private Limited may seek written assurances from you concerning your promise to indemnify Austhraa motors Private Limited; your failure to provide such assurances may be considered by Austhraa motors Private Limited to be a material breach of this Agreement. Austhraa motors Private Limited will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Austhraa motors Private Limited choice at its expense.

Austhraa motors Private Limited will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Austhraa motors Private Limited against any claim, but you must receive Austhraa motors Private Limited prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

VI. PRIVACY

Austhraa motors Private Limited believes strongly in protecting user privacy and providing you with notice of Austhraa motors use of data. Please refer to Austhraa motors Private Limited privacy policy, incorporated by reference herein that is posted on the Website.

VII. AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

VIII. GENERAL

Force Majeure. Austhraa motors Private Limited will not be deemed in default here under or held responsible for any cessation, interruption or delay in the performance of its obligations here under due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. Austhraa motors Private Limited may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement. This Agreement comprises the entire agreement between you and Austhraa motors Private Limited and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of Austhraa motors Private Limited to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law; Jurisdiction. This Website originates from Hyderabad Telangana. This Agreement will be governed by the laws of India without regard to its conflict of law principles to the contrary. Neither you nor Austhraa motors Private Limited will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in Visakhapatnam, State of Andhra Pradesh. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.

Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred Termination. Austhraa motors Private Limited reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Austhraa motors Private Limited may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Austhraa motors Private Limited reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Austhraa motors Private Limited chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use. Austhraa motors Private Limited makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

Assignment. You may not assign your rights and obligations under this Agreement to anyone. Austhraa motors Private Limited may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Introductory Offer Terms & Conditions

Summary

Delivery address cannot be changed: The delivery pin code can be selected on the variant selection page. This pin code cannot be changed after placing the order
Online payment only: Orders can be done through online payments only unless otherwise specified and confirmed in writing by Austhraa motors Pvt. Ltd.
No Cancellations / Refund

Please read your agreement to all Introductory Offer Terms and Conditions below.

This introductory offer is available only on all the E-Bikes which is in Pre-Book mode.
Shipping Time: The ordered products are priority dispatches and are generally shipped within 5 business days from the date of availability. However, shipping time varies from product to product. Please check the order page of the product you wish to purchase to know more.
Delivery address of orders cannot be changed: The delivery pin code can be selected on the variant selection page. This pin code cannot be changed after placing the order. Please confirm the details of your delivery address, as it cannot be changed after submission.
Cancellation of orders will happen only on the discretion of Austhraa motors Pvt. Ltd. If you wish to cancel or modify, contact us our customer care on +91 9381797400, +91 7989839084.
Online payment only: Orders can be done through online payments only.
Price not changeable: In the event of product price adjustment prior to delivery, price of paid orders will not be affected.
Your agreement to the Product Terms and Conditions represents that these Terms have come into effect and are legally binding on you.
Austhraa motors Pvt. Ltd. reserves the rights to cancel the orders for reason beyond its control. For such cases the users will be notified about the cancellation.
Others
1. The information on order products and pricing displayed on the web page of Austhraa.com
2. Upon your confirmation and completion of the details on the quantity, price and payment method, contact method and delivery address of the order products according to the instructions of the system, the order information will be generated by the system, and after you have clicked to submit the order form, this signifies that you have initiated an offer to contract with Austhraa motors Pvt. Ltd. in accordance with the Terms. The user must complete the payment for the order within the stipulated time for the contract to be deemed effective.
3. The Terms shall be interpreted and governed by the laws in force of India. In the event of any dispute between both parties, a resolution of the dispute shall be negotiated under the principles of good faith; should the negotiations fail to reach a consensus, both parties hereby agree to submit to the exclusive jurisdiction of the courts of Visakhapatnam; and to waive any objections based upon venue.
4. In the event that certain clauses are unenforceable for any reason, the other clauses of the Terms shall remain effective, and the unenforceable clauses shall be amended to the extent necessary to make them enforceable according to the law.
5. The User Agreement shall constitute an integral part of this agreement. In the event that any of these Terms conflict with the terms of use in the User Agreement, these Terms shall prevail

Austhraa Motors reserves the right to amend these Terms and/ or withdraw or discontinue the online booking service without prior notice.
Non-acceptance of any of these terms and conditions will result in disqualification of vehicle booking.
The offer to make a booking of the Austhraa vehicle subject to these terms and conditions is optional and the user may choose not to book the Austhraa vehicle in response to the offer.
The booking can be cancelled within 30 days of booking date by contacting Aushtraa dealers and refund will be processed as per company policy.
The cancellation will not be allowed after 30 days of booking and booing amount stands forfeited in case customer is not willing to take a delivery.
The Pree-booking can be cancelled within 30 days of booking date/the ending date of pre-booking by contacting Austhraa motors executives/support team/ dealers and refund will be processed as per company policy.
Austhraa Motors retains the right to revise the specification, standard fitment and/or accessories of/for the Austhraa vehicle or introduce new variants or their versions or discontinue earlier variants or versions without any prior notice or information.
Austhraa Motors will not be responsible for any delay, loss or non-receipt of online booking information or any other form of submission not contemplated herein Austhraa Motors reserves the right to change the Dealership for the purpose of sale and delivery of the Austhraa E-Bike as selected by the user and the same shall be communicated to the user through email/message.
The user acknowledges the images and colours on the Platform are representation of the actual Austhraa vehicle. Austhraa Motors has taken every effort to make a true representation. However, the actual images and colour depends on the purchased vehicle of the user and cannot be guaranteed by Austhraa Motors.
If the user is booking or purchasing on behalf of another person, the necessary details of such other person is required to be mentioned and the requisite details of such other person are required to be produced at the Dealership, if the delivery happens at dealers show room
The user agrees and declares that the below information shared by the user on the Platform for the booking of the Austhraa vehicle is true and accurate:
1. Full Name
2. Mobile No
3. Email Address and City